Arthur Miller uses this dialogue to cleverly hint that WillyвЙs mind is not entirely stable. This is where we begin to question WillyвЙs sanity. This is until he starts to contradict himself by saying of Biff that heвЙs вÐÑša lazy bum! вÐÑœ A few seconds later in the scene, his line is вÐÑšThereвЙs one thing about Biff – heвЙs not lazyвÐÑœ. To begin with, Willy Loman seems like a normal, yet exhausted businessman. He does this in many ways such as using WillyвЙs speech, his troubled mind, the way other characters treat him and by using themes like the past. Arthur Miller does manage to engage our sympathies with Willy in the first act of the play to a certain extent.